Dear Sir/Madam

REGISTERED ARTICLE NO. [X] POSTED ON 29 SEPTEMBER 2008 ADDRESSED TO MRS LIM

1. Please refer to your enquiry on the above.

We wish to inform you that the article bearing the above number had been despatched to Roissy under Despatch No. [X] on 29 September 2008. We have raised an enquiry with the Postal Administration of France and will inform you immediately once we receive the reply from them.

Please kindly note that different Postal Administrations have varying degree of service response, the Universal Postal Regulation allows countries up to 2 months to reply to any enquiry. Rest assured that we will pursue the matter regularly and will give you a reply as soon as we can. If the item is subsequently delivered or returned, please kindly inform us to close the case.

Thank you.